Customer Trust is our highest priority at Salesforce and Heroku. It’s more important than ever to implement stronger security measures in light of increasing security threats that could affect services and apps that are critical to businesses and communities.

We’re pleased to announce that all Heroku customers can now take advantage of the security offered by Multi-Factor Authentication (MFA). We encourage you to check out these new MFA features and add another layer of protection to your account by enabling MFA.

As we announced in February 2021, all Salesforce customers are required to enable MFA starting Feb 1, 2022. There’s no reason to wait - it takes a couple of simple steps to...

We are thrilled to announce that Heroku Shield for Redis is now generally available and certified for handling PHI, PII, and HIPAA-compliant data. Heroku Shield for Redis is the final missing data service for Heroku Shield, which is an integrated set of Heroku services with additional security features needed for building high compliance applications. All Heroku Managed Data Services — Heroku Connect, Heroku Data for Redis, Heroku Postgres, and Apache Kafka on Heroku — are now fully certified for handling PHI, PII, and HIPAA-compliant data as part of Heroku Shield. Security and compliance come standard with Heroku Shield, so developers and enterprises can focus solely on building great...

We are thrilled to announce that Apache Kafka on Heroku Shield is now generally available and certified for handling PHI, PII, and HIPAA-compliant data. Our newest managed data service unifies Heroku Shield, a set of Heroku platform services that offer additional security features needed for building high compliance applications, with Apache Kafka on Heroku, our fully-managed service based on the leading open-source solution for handling event streams.

Organizations of all sizes face relentless pressure to bring better apps and experiences to market, and those with a strong focus on data security like Health and Life Sciences (HLS) organizations need to balance safety and agility. Their...

There are many reasons to choose Heroku Data services, but keeping the services you use secure and up-to-date rank near the top. This foundation of trust is the most important commitment we make to our customers, and frequent and timely maintenances are one way we deliver on this promise.

We do everything we can to minimize downtime, which is typically between 10 – 60 seconds per maintenance. There are ways for you to minimize disruption too (see the tips and tricks below). The rest of the post explains how we think about Heroku Data maintenances, how we perform them, and when we perform them.

An Ounce of Prevention...

Hackers exploit known but unpatched vulnerabilities or out-of-date...

There’s obviously more to security than humans, technology, and vendors with all of their implementations and expertise. At Heroku we believe that security is a byproduct of excellence in engineering.

All too often, software is written solely with the happy path in mind, and security assurances of that software has its own dangerous assumptions. A mature security program should challenge assumptions of security controls, move to testing continuously, and prepare for the unexpectable.

This means asking hard questions about the bigger picture. Think bigger than the development lifecycle, backing away from the fixations of confirming effective corrections and remediations. This means taking...