Over the past few weeks, Heroku proactively updated our entire Redis fleet with a version of Redis not vulnerable to CVE-2018-11218. This was an embargoed vulnerability, so we did this work without notifying our customers about the underlying cause. As always, our goal was to update all Heroku Redis instances well before the embargo expired.
As a Data Infrastructure Engineer at Heroku, I wanted to share how we manage large fleet operations such as this one. The most important aspect of our job is keeping customers safe from security vulnerabilities, while also minimizing disruption and downtime. Those two objectives are often at odds with each other, so we work hard to reduce the impact...