Posts by Fred Hebert

Troubleshooting Down the Logplex Rabbit Hole

Adventures of a Heroku Routing Engineer

My name is Fred and I spend most of my time on Logplex. Since joining Heroku in March 2013, I've become the main developer on that product and handle most of the maintenance and support that goes with it. In this post, I'll explain what the Heroku routing team needed to do to make Logplex more stable, decrease our workload, and keep our mornings quiet and productive.

I'm a remote employee on the Heroku routing team, and I live on the East coast, which means I'm usually the first one in the routing room in the company's HipChat. Later, Tristan, who lives in Illinois, joins me. Then a few hours later, the rest of the team joins...

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