I started as Heroku GM a few weeks ago with intense enthusiasm to be a part of such a storied team. As you might expect, the last few weeks have not been what I would have imagined. But, contrary to what you might expect, I’m energized.

I’ve been deeply impressed by the skills and dedication of the Heroku team, and the commitment of Salesforce to Trust as our #1 value. I’m also energized because it is clear that the Heroku team does not stand alone inside Salesforce. To respond to this incident, Salesforce colleagues from around the company have augmented the Heroku team in every way possible. The Heroku team and their colleagues have worked around the clock, including nights and...


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